To view how to file a claim, please select the type of claim you would like to submit below.

File a Claim

Health Insurance Claims

Most of the time, your medical service provider will submit the claim on your behalf. However, for those times you actually need to make a claim, you may do so using any of the following methods:


Scan your receipts (with diagnosis codes) and email them to Colonial Medical noting your name and certificate number.


Send a copy of your receipts (with diagnosis codes) noting your name and certificate number to Colonial Medical at P.O. Box HM 1559, Hamilton HM FX. Please be sure to include a contact number in case we have any questions.

Don't forget, you can view your claims history on the Medical Web Portal. If you haven't signed up yet, please contact us.

Life Insurance Claims

Please call a Customer Service Representative on 441-293-LIFE (5433) or come in for assistance.